Payment Terms Policy
Last updated: October 9, 2026
This Payment Terms Policy explains the payment methods, payment requirements, refunds, and other payment-related terms applicable to orders placed with YIKIADA.
YIKIADA is operated by Guangzhou Yijiada International Trade Co., Ltd.
1. General Payment Terms
Applicable Scope
This policy applies to orders placed through the YIKIADA website and to customized or special orders separately confirmed with our customer service team.
Currency
Prices and the applicable transaction currency will be displayed on our website, during checkout, or in the quotation provided for a customized order.
Payment Requirement
For standard orders placed through our website, payment must generally be completed before the order enters processing.
For customized or specially arranged orders, payment terms may be separately agreed upon in writing before production begins.
We will not charge any undisclosed payment, processing, packaging, or handling fees.
2. Accepted Payment Methods
Online Checkout
We currently accept the following payment methods through our online checkout:
- PayPal
- Credit/Debit card by PayPal
The payment methods available for your order will be displayed during checkout and may vary depending on your location, currency, device, or payment provider availability.
Bank Transfer
Bank transfer may be available for certain customized, special, or manually arranged orders by prior agreement with our customer service team.
Bank transfer is not a standard online checkout payment method unless specifically arranged and confirmed in writing.
3. Payment Processing and Fees
Payments made through our website are processed by the applicable payment service provider, including PayPal.
YIKIADA does not charge customers an additional undisclosed transaction processing fee for standard online payments.
Your bank, card issuer, or payment provider may apply charges such as:
- Currency conversion fees
- Foreign transaction fees
- Exchange rate adjustments
- Other bank or card-related charges
These charges are determined by the applicable financial institution or payment provider and are not charged by YIKIADA.
Any additional charge requested by YIKIADA for a special service will be clearly communicated and confirmed with you before payment.
4. Order Confirmation and Processing
Standard Website Orders
For orders placed directly through our online store, processing normally begins after successful payment confirmation.
You will receive an order confirmation using the contact information provided during checkout.
Customized Orders
For customized products, including custom printing, sizes, shapes, materials, or other customer-specific requirements, production may require confirmation of:
- Product specifications
- Artwork or design files
- Sample or proof approval
- Quantity
- Materials
- Other customization details
Production will normally begin only after the required payment and applicable customization details have been confirmed.
Once production has started, changes or cancellations may be limited depending on the production status.
5. Special Quotations
For customized or specially arranged orders, we may provide a written quotation containing:
- Product specifications
- Quantity
- Pricing
- Shipping arrangements
- Payment requirements
- Quotation validity period
- Estimated production or delivery information
The terms confirmed in the applicable quotation, order confirmation, invoice, email, or other written communication will apply to that specific order.
Any material change to the confirmed specifications may require a revised quotation or additional payment, which will be communicated and agreed upon before proceeding.
6. Payment Failure or Declined Payments
A payment may fail or be declined for reasons including:
- Incorrect payment information
- Insufficient funds
- Card issuer restrictions
- Security verification requirements
- Expired payment methods
- Payment provider restrictions
- Other reasons determined by your bank or payment provider
If your payment is unsuccessful, the order may remain unprocessed until payment has been completed.
Please contact your bank, card issuer, PayPal, or our customer service team if you require assistance.
7. Order Changes and Cancellations
If you need to modify or cancel an order, please contact us as soon as possible.
For standard orders that have not yet been dispatched, we will review whether the order can be modified or cancelled.
For customized or personalized orders, cancellation or modification may be limited once production has started.
Any approved refund will be issued to the original payment method.
For detailed return, refund, and exchange terms, please refer to our Return & Refund Policy.
8. Refunds
Approved refunds will normally be returned to the original payment method used for the order.
We will generally initiate an approved refund within 3–5 business days after the refund has been confirmed.
Additional processing time may be required by:
- PayPal
- Your bank
- Your credit or debit card issuer
- Other applicable payment providers
The actual time for the refunded amount to appear in your account is determined by the applicable payment provider.
For product returns, damaged products, incorrect items, and other return-related matters, please refer to our Return & Refund Policy.
9. Overpayments
If an overpayment is identified and verified, the excess amount will be refunded to the original payment method whenever reasonably possible.
Where the original payment method cannot be used, our customer service team will contact you to arrange an appropriate refund method.
10. Payment Disputes
If you believe that you have been charged incorrectly, please contact us so that we can review the issue.
When contacting us regarding a payment issue, please provide:
- Your order number
- Name used for the order
- Payment date
- Amount charged
- Description of the issue
We will review the available payment and order information and assist you where reasonably possible.
11. Payment Security
Payments through our online checkout are processed through third-party payment services, including PayPal.
For security reasons, customers should not send full credit card or debit card details to us by email, messaging applications, or other unsecured communication channels.
Please use our official checkout or other payment instructions formally provided by our customer service team.
12. Related Policies
This Payment Terms Policy should be read together with our other applicable policies, including:
- Return & Refund Policy
- Shipping & Delivery Policy
- Privacy Policy
- Terms of Service
If a payment-related matter is specifically covered by one of those policies, the applicable policy provisions will also apply.
13. Changes to This Policy
We may update this Payment Terms Policy when necessary to reflect changes to our:
- Payment methods
- Payment providers
- Website operations
- Business practices
- Applicable requirements
The latest version will be published on this page together with the updated date.
14. Contact Information
YIKIADA is operated by Guangzhou Yijiada International Trade Co., Ltd.
Company: Guangzhou Yijiada International Trade Co., Ltd.
Email: support@YIKIADA.com
Phone: +86 176 2010 7402
Address: 57 Huitai East Road, Xintang Town, Zengcheng District, Guangzhou, Guangdong 511340, China
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (UTC+8), excluding public holidays