Terms of Service

Last updated: September 28, 2026

Welcome to YIKIADA. These Terms of Service govern your use of our website and purchases made through YIKIADA.

YIKIADA is operated by Guangzhou Yijiada International Trade Co., Ltd.

By accessing our website or placing an order with us, you agree to these Terms of Service and the policies referenced below.

1. About Our Services

YIKIADA provides labels, stickers, signage, identification products, and related customized products through our website.

Our products may include both standard products and customized products made according to customer-provided specifications.

We may update our products, services, website content, and availability from time to time.

2. Website Use

You may use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities
  • Attempt to interfere with the security or operation of the website
  • Submit false or misleading order information
  • Attempt to gain unauthorized access to our systems or accounts
  • Use our website content in a way that infringes intellectual property rights

We reserve the right to restrict access or cancel orders where we reasonably believe there is fraud, misuse, unlawful activity, or a security risk.

3. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, dimensions, materials, images, prices, and availability displayed on our website are accurate.

However, minor differences may occur due to:

  • Screen or display settings
  • Manufacturing tolerances
  • Material characteristics
  • Printing processes
  • Lighting or photography conditions

For customized products, the specifications confirmed with the customer before production will be used as the basis for production.

Nothing in this section limits your rights where a product is defective, damaged, incorrectly supplied, or materially different from the confirmed order specifications.

4. Orders

When placing an order, you are responsible for providing accurate and complete information, including:

  • Name
  • Email address
  • Telephone number
  • Shipping address
  • Product selection
  • Quantity
  • Customization information, where applicable

An order will normally enter processing after the required payment has been successfully completed or otherwise confirmed.

We may contact you if additional information is required before the order can be processed.

If we are unable to fulfill an order due to product availability, delivery restrictions, incorrect pricing, technical errors, or other circumstances, we will contact you and provide an appropriate resolution, including a refund where applicable.

5. Pricing and Payment

Product prices and the applicable currency will be displayed on our website, during checkout, or in a quotation provided for a specially arranged order.

Available online payment methods are shown during checkout.

For detailed information regarding:

  • PayPal
  • Credit and debit card payments
  • Bank transfer arrangements
  • Payment processing
  • Refund processing
  • Payment-related fees

please refer to our Payment Terms Policy.

We do not intentionally charge undisclosed fees.

6. Customized Products

Some YIKIADA products may be customized according to customer requirements, including:

  • Custom printing
  • Custom sizes
  • Custom shapes
  • Special materials
  • Custom designs
  • Other customer-specific specifications

Customers are responsible for reviewing and confirming the applicable specifications, artwork, design files, samples, or proofs before production begins.

Once production has started, changes or cancellations may be limited depending on the production status.

If a customized product is defective, damaged, incorrectly produced, or does not match the approved specifications, we will provide an appropriate resolution in accordance with our Return & Refund Policy.

7. Customer-Provided Designs and Materials

If you provide us with logos, artwork, trademarks, images, text, designs, or other materials for customized production, you confirm that you have the necessary rights or authorization to use those materials.

You remain responsible for the content and legality of customer-provided materials.

We may refuse to produce content that we reasonably believe:

  • Violates applicable law
  • Infringes third-party intellectual property rights
  • Is fraudulent or misleading
  • Is otherwise inappropriate for production

8. Shipping and Delivery

Shipping methods, shipping costs, estimated delivery times, customs procedures, tracking, and delivery-related matters are governed by our Shipping & Delivery Policy.

For standard orders, estimated delivery times will follow the applicable shipping information published on our website.

For orders using a designated carrier, expedited shipping method, or other special shipping arrangement, the delivery estimate provided in the applicable quotation, order confirmation, email, or other written communication will apply.

Delivery times are estimates and may be affected by carrier operations, customs procedures, weather, public holidays, or other circumstances outside our direct control.

9. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our Return & Refund Policy.

Please contact us before returning any product so that we can verify your order and provide the appropriate return instructions.

Approved refunds will normally be returned to the original payment method in accordance with our applicable refund policy.

10. Order Changes and Cancellations

If you need to modify or cancel an order, please contact us as soon as possible.

Order changes or cancellations are subject to the order status and, for customized products, the production status.

Any approved refund will be issued to the original payment method.

Please refer to our Return & Refund Policy and Payment Terms Policy for additional information regarding refunds and cancellations.

11. Intellectual Property

Unless otherwise stated, the content of the YIKIADA website, including:

  • Brand names
  • Logos
  • Product photographs
  • Graphics
  • Text
  • Website designs
  • Original product content

may be protected by applicable intellectual property laws.

You may not reproduce, distribute, sell, commercially exploit, or use our protected website content without authorization, except where permitted by applicable law.

Nothing in these Terms transfers ownership of our intellectual property to the customer.

12. Third-Party Services

Our website may use third-party service providers for functions such as:

  • Payment processing
  • Website hosting
  • Shipping and delivery
  • Analytics
  • Order tracking

These third-party services may be subject to their own terms, policies, and operating procedures.

For example, online payments may be processed through PayPal, while delivery services may be provided by independent carriers.

13. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, availability, security, or policies of independent third-party websites.

Customers should review the applicable terms and privacy policies of third-party services before using them.

14. Service Availability

We aim to keep our website and services available and functioning properly.

However, temporary interruptions may occur due to:

  • Maintenance
  • Technical issues
  • Network problems
  • Third-party service interruptions
  • Security updates
  • Circumstances outside our reasonable control

We may update, modify, suspend, or discontinue parts of the website where reasonably necessary.

15. Limitation of Liability

To the extent permitted by applicable law, YIKIADA will not be responsible for indirect, incidental, or consequential losses arising from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability or customer rights that cannot legally be excluded under applicable law.

Where a problem relates to shipping, payment, returns, refunds, or defective products, the applicable YIKIADA policy will also apply.

16. Privacy

Our collection, use, and protection of personal information is described in our Privacy Policy.

By using our website, you acknowledge that your information may be processed as described in that policy.

17. Changes to These Terms

We may update these Terms of Service when necessary to reflect changes to:

  • Our products or services
  • Website operations
  • Business practices
  • Payment or shipping arrangements
  • Applicable requirements

The latest version will be published on this page together with the updated date.

18. Related Policies

These Terms of Service should be read together with our:

  • Privacy Policy
  • Payment Terms Policy
  • Shipping & Delivery Policy
  • Return & Refund Policy

Where a specific matter is covered in more detail by one of these policies, the applicable policy should also be reviewed.

19. Contact Information

YIKIADA is operated by Guangzhou Yijiada International Trade Co., Ltd.

Company: Guangzhou Yijiada International Trade Co., Ltd.
Email: support@YIKIADA.com
Phone: +86 176 2010 7402
Address: 57 Huitai East Road, Xintang Town, Zengcheng District, Guangzhou, Guangdong 511340, China
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (UTC+8), excluding public holidays